FAQs

For any modifications to an order that has yet to be shipped, or cancel requests please email: info@falconformen.com

We will gladly accept product returns. The return window is 30 days from the purchase date.

To start the return process please send an email to info@falconformen.com. We also ask that you provide your name, and the order number as a point of reference.

Customers are responsible for all return shipping charges, and fees.

Once the product is received, a refund will be issued for the product purchase price minus any shipping & handling fees, to the original form of payment.

This refund policy is available for orders placed at falconformen.com only.

Usually, Falcon will ship out anywhere from same day, up to 3 days after an order has been placed.

Falcon products are currently only sold online. If you are a retailer and would potentially like to carry Falcon in your establishment, please contact us through the Wholesale form.

We do not send out samples of our product. If you would like to try our product, we do sell our 2 oz travel size bottles.

Yes, if located around the same area, or if arrangements have been made otherwise orders can be picked up at certain locations with no shipping fee.

We are working on establishing our loyalty program. We look forward to offering great deals to our customers, and a simple monthly subscription allowing for products to you without placing individual orders.